Help and known issues
2026-11-03 · SsakView 1.7.13
TXT Fixed in 1.7.13
TXT opens without the Office download. Use UTF-8 or UTF-16 with a BOM. If letters look wrong, save the file as UTF-8 in a text editor and reopen it. Limit: 2 MB and 500,000 characters.
ZIP Fixed in 1.7.13
New portable ZIPs use portable.flag and keep settings, models and conversion engines in data beside the executable. They do not automatically create shortcuts or register file types. Close the app before extracting a new ZIP and retain data. Old profile folders and shortcuts are not deleted automatically. Google sign-in may be needed again on another PC.
Office / HWP
Office files such as DOCX, XLSX and PPTX need a one-time local conversion component download of about 547 MiB. Microsoft Office is not required. Documents are converted to PDF for viewing, so fonts, pages and objects can differ. TXT and PDF do not need this Office download.
Cloudflare Access blocking under investigation
Some users in mainland China report a Cloudflare block page. Local connectivity is not yet confirmed fixed. Report the time, URL and displayed Ray ID. Do not post your IP, password or private documents publicly. We do not recommend disabling security protections.
中文 / OCR / Translation
Chinese UI prefers installed Microsoft YaHei/JhengHei fonts. Some detailed explanations may remain in English. For missing glyphs, check the matching Windows language fonts. Always compare OCR and translation with the original.